Membership Troubleshooting: Difference between revisions
From Pumping Station One
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=== I reinstated my membership but don't have access to X === | === I reinstated my membership but don't have access to X === | ||
Our systems automation doesn't work as well if you're not a new member. Email info@pumpingstationone.org. | Our systems automation doesn't work as well if you're not a new member. Email [mailto:info@pumpingstationone.org info@pumpingstationone.org]. | ||
=== I can't log into X === | === I can't log into X === | ||
If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email info@pumpingstationone.org for help. | If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email [mailto:info@pumpingstationone.org info@pumpingstationone.org] for help. | ||
=== I lost/need to replace my key fob === | === I lost/need to replace my key fob === | ||
# There is a bucket of fobs by the front door. Grab one, there's a number on it. | # There is a bucket of fobs by the front door. Grab one, there's a number on it. | ||
# Log into [ | # Log into [https://membership.pumpingstationone.org membership.pumpingstationone.org], click on '''Edit Profile''' | ||
# Add the new fob # to the '''RFID Tag''' field. | # Add the new fob # to the '''RFID Tag''' field. | ||
# Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server. | # Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server. | ||
=== Authorizations === | === Authorizations === | ||
The big authorizations are available at [ | The big authorizations are available at [https://canvas.pumpingstationone.org canvas.pumpingstationone.org]. Otherwise search for the specific equipment in this wiki. | ||
=== Payment Issues === | ===Payment Issues=== | ||
Log into [ | Log into [https://membership.pumpingstationone.org membership.pumpingstationone.org], there will be links to use Stripe. If you run into problems with being asked to pay your subscription/membership over and over, please email info@pumpingstationone.org. Sometimes our membership software (Wild Apricot) doesn't work properly. | ||
=== ID Checks === | ===ID Checks=== | ||
Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in discord. | Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in discord. | ||
Revision as of 11:25, 8 April 2025
Some common issues:
I reinstated my membership but don't have access to X
Our systems automation doesn't work as well if you're not a new member. Email info@pumpingstationone.org.
I can't log into X
If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email info@pumpingstationone.org for help.
I lost/need to replace my key fob
- There is a bucket of fobs by the front door. Grab one, there's a number on it.
- Log into membership.pumpingstationone.org, click on Edit Profile
- Add the new fob # to the RFID Tag field.
- Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server.
Authorizations
The big authorizations are available at canvas.pumpingstationone.org. Otherwise search for the specific equipment in this wiki.
Payment Issues
Log into membership.pumpingstationone.org, there will be links to use Stripe. If you run into problems with being asked to pay your subscription/membership over and over, please email info@pumpingstationone.org. Sometimes our membership software (Wild Apricot) doesn't work properly.
ID Checks
Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in discord.
