Member Management Team: Difference between revisions
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== Members Frequently Asked Questions == | == Members Frequently Asked Questions == | ||
=== How can I be an excellent member and avoid being entangled in drama? === | |||
Unfortunately the space is not immune to drama, but here are a few guidelines that should help keep you in the clear. Keep opinions of others and your political opinions to yourself, even if you're directly asked for them by someone you consider a friend at the space. Consider providing neutral responses or try to politely change the subject to a project or craft. Even if you're open to changing your mind, others may think you're not and mischaracterize what you say, so keep the topic light. You can always simply say you're not comfortable talking about something or leave the room. Remember to clean up after yourself after using an area, and be considerate of people working nearby. Park your projects out of the way and off of workbenches. If using any toxic chemicals, consider their effect on the surrounding air and use proper ventilation. And of course, make sure to only wash food related items in the kitchen sink. | |||
=== Something happened at the space and I don't feel safe, what can I do? === | === Something happened at the space and I don't feel safe, what can I do? === | ||
Read through the [[Dispute_Resolution_Committee|DRC documentation]] and follow the procedure listed. Knowledge is power, if you see that the procedure isn't being followed, make it known | Read through the [[Dispute_Resolution_Committee|DRC documentation]] and follow the procedure listed. Knowledge is power, if you see that the procedure isn't being followed, make it known. Find volunteers you can trust and ask if they can help you in the process. Consider only coming to the space if you're meeting with a trusted friend. Have a neutral or trusted third party present for any interactions you think may put your membership status or personal safety in jeopardy. | ||
=== People are suddenly treating me differently and I feel alienated, what is happening and what can I do? === | === People are suddenly treating me differently and I feel alienated, what is happening and what can I do? === | ||
If you're unaware of anything you might have done then kindly try to | If you're unaware of anything you might have done then kindly try to gather more information from someone that you trust, it's possible that a rumor or mischaracterization has spread about you among active members or volunteers. Remember that it's natural to have a strong emotional reaction as certain accusations can attack your moral character, and behind-the-scenes discussions can create social isolation. Without being given a chance to respond and with a loss of community connections, it's easy for a fight-or-flight response to be triggered and to feel an urgency to do something. Remember to document everything and request a clear process (seek specific examples or evidence and make sure the DRC procedure is being followed). Connect with those you trust and maintain professional relationships. Having an outside perspective can also help keep you grounded. Write about your thoughts privately and if something seems overwhelming remember that you don't have to respond immediately and do not have to come to the space alone. Document all interactions to establish a clear record. This documentation can help maintain peace of mind and helps protect you by providing an accurate chronological record of events and communication that you can refer back to. | ||
=== An accusation was made against me by an unknown party, what happens now? === | |||
According to [https://mywikis-wiki-media.s3.us-central-1.wasabisys.com/ps1/DisputeResolutionCommittee_(DRC)_Doc.12.2020.pdf DRC procedure], "2.1.6. The DRC shall review, but not act upon, anonymous issues (i.e. where the petitioner does not identify themselves to the DRC", but you may be subject to penalties regardless. And once again you may unfortunately be the subject of alienation by other members. While this can be challenging to stomach and feel unfair, it's important to consider that an all volunteer run organization is ever evolving. People are fallible and make mistakes, including yourself, so it's important to stick to the facts and not point fingers. Keep your interactions professional and if evidence of the subject of the complaint can not be attained, you can at least push for evidence of the complaint being fielded. The DRC has access to an internal document titled "Investigation Guidance Questions for Complaint Follow-up". This document contains questions that will capture the details of when the complaint was fielded. This information can then be correlated with other resources to help clear you of wrongdoing or verify your mistakes. | |||
== Membership Administration Procedures == | == Membership Administration Procedures == | ||
