Member Management Team: Difference between revisions
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== Policy Approach == | == Policy Approach == | ||
To preserve volunteer involvement, the main goal of MMT is to help distill member support inquires into automated self-service functions and concise resources that reduce maintenance efforts and input from volunteers while maintaining a high degree of accuracy and reliance. Primarily focused on resolving support inquiries, MMT is well positioned to identify pain points and patterns that can be delegated to an area's team or an infrastructure team such as the Tech Team. While there are coders on MMT, it's important to maintain that there should not be an expectation to code in order to join the team. | To preserve volunteer involvement, the main goal of MMT is to help distill member support inquires into automated self-service functions and concise resources that reduce maintenance efforts and input from volunteers while maintaining a high degree of accuracy and reliance. Primarily focused on resolving support inquiries, MMT is well positioned to identify pain points and patterns that can be delegated to an area's team or an infrastructure team such as the Tech Team. While there are coders on MMT, it's important to maintain that there should not be an expectation to code in order to join the team. | ||
== Members Frequently Asked Questions == | |||
=== Something happened at the space and I don't feel safe, what can I do? === | |||
Read through the [[Dispute_Resolution_Committee|DRC documentation]] and follow the instructions therein. Knowledge is power. Find volunteers you can trust and ask if they can help you in the process. | |||
== Membership Administration Procedures == | == Membership Administration Procedures == | ||
