Member Management Team: Difference between revisions

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 === Returning Members ===
-* Returning members need to set up their subscription using https://ps1.link/stripe
+* Returning members need to set up their stripe subscription using https://ps1.link/stripe
-* A volunteer with admin WA access should review the returning members WA profile and confirm the Stripe subscription status before re-enabling the account.
+* The account will remain in a pending state until a volunteer with admin WA access is able to review the returning members WA profile and confirm the Stripe subscription status before re-enabling the account.
 === Member Cancellation ===
-* You can self-serve membership cancellation. The way you cancel depends on how you paid for membership:
+* The way to cancel depends on how you signed up and pay for membership:
 ** If you paid through Stripe, you can cancel your membership by deleting your payment information on the [https://billing.stripe.com/p/login/cN27vM18zeI35wI9AA payment portal].
+*** If that link doesn't work, login to [https://membership.pumpingstationone.org/ Wild Apricot] using the SSO button, and you'll see a shortcut link to Stripe on your WA profile.
 ** If you did not pay through Stripe, you can cancel your membership by deleting your payment information in your member profile on the [https://membership.pumpingstationone.org/Sys/Profile PS1 website].