Member Management Team: Difference between revisions
From Pumping Station One
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If a profile is found then: | If a profile is found then: | ||
* Go to https://members.pumpingstationone.org/mm/member_list/ and | * Go to https://members.pumpingstationone.org/mm/member_list/ and change the Membership start date to the date of the new subscription | ||
* Resolve the pending ticket(s) in Member Payments:deathrow if any | |||
otherwise create a new profile: | otherwise create a new profile: | ||
* | * Click on the "+ Person" button to create a new profile. If this new page is not saved, the contents will be discarded and no new record will be created in the backend database | ||
* Enter the First and Last name of the member - PayPal will provide this in registration email, however frequently member's use a Paypal account used for a business and so the name field might not be accurate (someone may gift a membership or otherwise pay on someone else's behalf) | * Enter the First and Last name of the member - PayPal will provide this in registration email, however frequently member's use a Paypal account used for a business and so the name field might not be accurate (someone may gift a membership or otherwise pay on someone else's behalf) | ||
* | * Copy the PayPal email address to both the "Email" and "PayPal Email" fields | ||
* | * The membership start date will default to the current date, but set it to a more appropriate date if needed ( historically prior to July 16, this is usually set to the subscription signup date to simplify the member leaving process ) | ||
* | * Save the record and send the welcome email to the new member by clicking "Email"->Welcome to PS:One!" | ||
* | * Mark the ticket resolved, no need to move it to any other queues | ||
== Suspension == | == Suspension == | ||
