RT Templates: Difference between revisions
From Pumping Station One
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Requestors: {$Ticket->RequestorAddresses} | Requestors: {$Ticket->RequestorAddresses} | ||
Status: {$Ticket->Status} | Status: {$Ticket->Status} | ||
Ping URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id} | |||
</pre> | </pre> | ||
Revision as of 16:10, 7 December 2014
I'd like to create a standard header or footer on RT tickets.
========= PS:One Ping =========
{$Transaction->CreatedAsString}: [PS:One Ping #{$Ticket->id}] was acted upon.
Transaction: {$Transaction->Description}
Queue: {$Ticket->QueueObj->Name}
Subject: {$Transaction->Subject || $Ticket->Subject || "(No subject given)"}
Owner: {$Ticket->OwnerObj->Name}
Requestors: {$Ticket->RequestorAddresses}
Status: {$Ticket->Status}
Ping URL: {RT->Config->Get('WebURL')}Ticket/Display.html?id={$Ticket->id}
