Membership Troubleshooting: Difference between revisions
From Pumping Station One
Makelemonade (talk | contribs) New page to help people figure out common problems. |
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=== I reinstated my membership but don't have access to X === | === I reinstated my membership but don't have access to X === | ||
Our systems automation doesn't work as well if you're not a new member. Email info@pumpingstationone.org. | Our systems automation doesn't work as well if you're not a new member. Email [mailto:info@pumpingstationone.org info@pumpingstationone.org]. | ||
=== I can't log into X === | === I can't log into X === | ||
If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email info@pumpingstationone.org for help. | If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email [mailto:info@pumpingstationone.org info@pumpingstationone.org] for help. | ||
=== I lost/need to replace my key fob === | === I lost/need to replace my key fob === | ||
# There is a bucket of fobs by the front door. Grab one, there's a number on it. | # There is a bucket of fobs by the front door. Grab one, there's a number on it. | ||
# Log into [ | # Log into [https://membership.pumpingstationone.org membership.pumpingstationone.org], click on '''Edit Profile''' | ||
# Add the new fob # to the '''RFID Tag''' field. | # Add the new fob # to the '''RFID Tag''' field. | ||
# Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server. | # Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server. | ||
=== Authorizations === | === Authorizations === | ||
The big authorizations are available at [ | The big authorizations are available at [https://canvas.pumpingstationone.org canvas.pumpingstationone.org]. Otherwise search for the specific equipment in this wiki. | ||
=== Payment Issues === | ===Payment Issues=== | ||
Log into [ | Log into [https://membership.pumpingstationone.org membership.pumpingstationone.org], there will be links to use Stripe. If you run into problems with being asked to pay your subscription/membership over and over, please email info@pumpingstationone.org. Sometimes our membership software (Wild Apricot) doesn't work properly. | ||
=== ID Checks === | ===ID Checks=== | ||
Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in discord. | Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in discord. | ||
