Member Management Team: Difference between revisions
From Pumping Station One
m →Onboarding: formatting |
Added Exceptions section to describe common snowflakes |
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(Consider sending this once the cancellation from paypal is noted, with the end date, and then another that officially marks the last day. | (Consider sending this once the cancellation from paypal is noted, with the end date, and then another that officially marks the last day. | ||
*Close the ticket | *Close the ticket | ||
== Exceptions == | |||
=== Same Name as Active Member === | |||
* New automatic payment for XXX - seems XXX is already an active member | |||
=== Maybe Maybe Not a Duplicate === | |||
* New automatic payment for XXX - seems XXX *might* be a member - send "Is this you?" email | |||
=== Two payments from same person === | |||
* New automatic payment for XXX and XXX (two similar payment records) - One person paying for two members. | |||
[[Category:Admin]] | [[Category:Admin]] | ||
[[Category:Board Procedures]] | [[Category:Board Procedures]] | ||
