Redeeming Member Points: Difference between revisions
From Pumping Station One
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** Partially refund the current PayPal subscription payment for the value of a member point (currently $30). '''Include the RT ticket number in the "Note to buyer" field.''' If there is no current transaction to refund, or if a refund has already been applied, the situation needs to be reviewed. Leave the RT ticket in queue to be discussed at a board meeting. | ** Partially refund the current PayPal subscription payment for the value of a member point (currently $30). '''Include the RT ticket number in the "Note to buyer" field.''' If there is no current transaction to refund, or if a refund has already been applied, the situation needs to be reviewed. Leave the RT ticket in queue to be discussed at a board meeting. | ||
** For any full or partially satisfied redemption, copy the PayPal (or ACH payment) confirmation details '''including the transaction ID''' (click View Refund) and add it as a comment to the RT ticket. | ** For any full or partially satisfied redemption, copy the PayPal (or ACH payment) confirmation details '''including the transaction ID''' (click View Refund) and add it as a comment to the RT ticket. | ||
** '''Consume the point using the member profile button''' | |||
** '''Move the RT ticket to the Treasury/Quickbooks queue''' | ** '''Move the RT ticket to the Treasury/Quickbooks queue''' | ||
[[Category:Admin]] | [[Category:Admin]] | ||
[[Category:Board Procedures]] | [[Category:Board Procedures]] | ||
