Member Management Team: Difference between revisions

=== Something happened at the space and I don't feel safe, what can I do? ===

Read through the [[Dispute_Resolution_Committee|DRC documentation]] and follow the procedure listed. Knowledge is power, if you see that the procedure isn't being followed, make it known. Find volunteers you can trust and ask if they can help you in the process. Consider only coming to the space if you're meeting with a trusted friend. Have a neutral or trusted third party present for any interactions you think may put your membership status or personal safety in jeopardy.

If you're unaware of anything you might have done then kindly try to gather more information from someone that you trust, it's possible that a rumor or mischaracterization has spread about you among active members or volunteers. Remember that it's natural to have a strong emotional reaction as certain accusations can attack your moral character, and behind-the-scenes discussions can create social isolation. Without being given a chance to respond and with a loss of community connections, it's easy for a fight-or-flight response to be triggered and to feel an urgency to do something. Remember to document everything and request a clear process (seek specific examples or evidence and make sure the DRC procedure is being followed). Connect with those you trust and maintain professional relationships. Having an outside perspective can also help keep you grounded. Write about your thoughts privately and if something seems overwhelming remember that you don't have to respond immediately and do not have to come to the space alone. Document all interactions to establish a clear record. This documentation can help maintain peace of mind and helps protect you by providing an accurate chronological record of events and communication that you can refer back to.

=== An accusation was made against me by an unknown party, what happens now? ===

According to [https://mywikis-wiki-media.s3.us-central-1.wasabisys.com/ps1/DisputeResolutionCommittee_(DRC)_Doc.12.2020.pdf DRC procedure], "2.1.6. The DRC shall review, but not act upon, anonymous issues (i.e. where the petitioner does not identify themselves to the DRC", but you may unfortunately be subject to penalties regardless. And once again you may unfortunately be the subject of alienation by other members, even if the claim is not true. While this can be challenging to stomach and feel unfair, it's important to consider that an all volunteer run organization is ever evolving. People are fallible and make mistakes, including yourself, so it's important to stick to the facts and not point fingers. Keep your interactions professional and if evidence of the subject of the complaint can not be attained, you can at least push for evidence of the complaint being fielded. The DRC has access to an internal document titled "Investigation Guidance Questions for Complaint Follow-up". This document contains questions that will capture the details of when the complaint was fielded. This information can then be correlated with other resources to help clear you of wrongdoing or verify your mistakes.