Member Management Team: Difference between revisions

Browse history interactively

← Older edit

VisualWikitext

@@ Line 15: / Line 15: @@
 == Members Frequently Asked Questions ==
-=== Something happened at the space and I don't feel safe, what can I do? ===
-Read through the [[Dispute_Resolution_Committee|DRC documentation]] and follow the procedure listed. Knowledge is power, if you see that the procedure isn't being followed, make it known and keep records in writing. Find volunteers you can trust and ask if they can help you in the process.
-=== People are suddenly treating me differently and I feel alienated, what is happening and what can I do? ===
+=== How can I be an excellent community member? ===
-If you're unaware of anything you might have done then kindly try to get more information from someone that has become more distant, it's possible that a rumor has spread about you among active members or volunteers. Remember that it's natural to have a strong emotional reaction as certain accusations can attack your moral character, and behind-the-scenes discussions can create social isolation. Without being given a chance to respond and with a loss of community connections, it's easy for a fight-or-flight response to be triggered and to feel an urgency to do something. Remember to document everything and request a clear process (seek specific examples or evidence and make sure the DRC procedure is being followed). Connect with those you trust and maintain professional relationships. Having an outside perspective can also help keep you grounded. Write about your thoughts privately and if something seems overwhelming remember that you don't have to respond immediately.
+Our space thrives when we all work together to create a positive environment. Here are some helpful guidelines for being a great community member:
+* Focus on sharing your projects and creative pursuits these make for great conversations!
+* When sensitive topics come up, it's perfectly fine to say "I'd prefer to focus on maker projects" or simply excuse yourself from the conversation. Your comfort matters.
+Some practical ways to help maintain our shared space:
+* Clean up your work area when you're done
+* Store projects in designated storage areas rather than on workbenches
+* Use proper ventilation when working with chemicals
+* Only use the kitchen sink for food related washing
+=== What resources are available if I experience concerns about safety? ===
+Your safety and wellbeing are top priorities. The Dispute Resolution Committee (DRC) has established procedures to help address concerns. We encourage you to:
+* Review the [[Dispute_Resolution_Committee|DRC documentation]] to understand the process
+* Reach out to volunteers you trust for support and guidance
+* Consider bringing a friend when visiting the space
+* Request a neutral third party be present for any challenging interactions
+=== How can I address changes in community dynamics? ===
+If you notice shifts in community interactions, here are some constructive steps you can take:
+* Start by having an open conversation with a trusted member to better understand the situation. Keep detailed records of events and communications - this helps maintain clarity and can be valuable for resolution.
+* Remember that it's completely normal to feel emotional about community challenges. Take time to process your feelings and don't feel pressured to respond immediately to difficult situations. Consider writing down your thoughts privately to help organize them.
+* Maintain professional relationships and stay connected with trusted members. Having support both inside and outside the community can provide helpful perspective and emotional grounding.
+=== How are anonymous concerns handled? ===
+According to [https://mywikis-wiki-media.s3.us-central-1.wasabisys.com/ps1/DisputeResolutionCommittee_(DRC)_Doc.12.2020.pdf DRC procedure], while anonymous issues are reviewed, they require additional verification before action is taken. If you're notified of a concern:
+* Request specific details about when and how the complaint was filed
+* The DRC uses an "Investigation Guidance Questions" document to gather important details
+* Focus on documenting facts and maintaining professional interactions
+* Remember that this is a learning opportunity for everyone involved
+Our community is built on volunteer efforts, and we're committed to fair processes. If you're facing a complaint where evidence of the alleged incident isn't available, you can:
+* Request documentation showing when and how the complaint was filed
+* Ask to see the findings related to the DRC's "Investigation Guidance Questions" document
+* Use this information along with other records to help establish what happened
+Remember that resolution processes work best when everyone maintains professional communication. The goal is to reach clear, fact-based understandings that help our community grow stronger.
+=== What if I feel the DRC process isn't working for me? ===
+Everyone deserves to have their concerns addressed fairly. If you feel the DRC process isn't meeting your needs, here are some steps you can take:
+Inside the space:
+* Request a written copy of all DRC decisions and proceedings
+* Ask for a meeting with the Board of Directors to review your case
+* Bring a trusted member to advocate with you during meetings
+* Document all communication and keep copies of relevant records
+Outside support:
+* Consider consulting with a [https://www.ccrchicago.org/about-mediation conflict resolution specialist or mediator]
+* [https://illinoisattorneygeneral.gov/Legal-Assistance-Referrals/index Legal aid organizations] can provide free consultation about your rights
+Remember: your wellbeing comes first. Taking a break from the space while seeking resolution is completely acceptable.
 == Membership Administration Procedures ==
@@ Line 65: / Line 117: @@
 [[Category:Admin]]
 [[Category:Board Procedures]]
+[[Category:Teams]]