RT Maintenance: Difference between revisions

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== rebuild perl ==
{{mbox |type=warning |text=RT was phased out in 2018 and was replaced by [[Freshdesk]]. }}


Sometimes perl gets broken on the rt system
 
== Symptoms of a Borked Perl ==
 
* The server produces little or no logs
* running /opt/rt4/sbin/rt-server produces a segmentation fault
* running make testdeps in ~/rt-4.2.3 produces a segmentation fault
 
Generally a borked perl is caused by an upgrade to a c lib without rebuilding the associated perl module, most commonly libmariadb.
 
=== Rebuild Perl ===
 
The RT instance doesn't use pacman to manage perl libs, just core perl itself. CPAN is used to manage perl libs.


     rm -rf /usr/bin/vendor_perl
     rm -rf /usr/bin/vendor_perl
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== about perl libs ==
=== Fixdeps shortcomings ===
 
The following stuff didn't install nicely due to failed tests, so I forced installed them
 
    cpanm -S --force GnuPG::Interface
    cpanm -S --force DBD::mysql
 
=== Plugin Dependencies ===


Since rt is not installed via pacman or the aur, I find it's better to just use cpan to manage perl dependencies.
    cpanm -S Net::LDAP
    cpanm -S HTML::Gumbo
    cpanm -S Encode::Detect::Detector


I found that running make fixdeps with cpan's sudo config cause way to many interuptions.  Eventually I got lazy and just run make fixdeps as sudo root.
[[Category:RT]]