RT Maintenance: Difference between revisions

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-Sometimes perl gets broken on the rt system
+{{mbox |type=warning |text=RT was phased out in 2018 and was replaced by [[Freshdesk]]. }}
+== Symptoms of a Borked Perl ==
+* The server produces little or no logs
+* running /opt/rt4/sbin/rt-server produces a segmentation fault
+* running make testdeps in ~/rt-4.2.3 produces a segmentation fault
+Generally a borked perl is caused by an upgrade to a c lib without rebuilding the associated perl module, most commonly libmariadb.
+=== Rebuild Perl ===
+The RT instance doesn't use pacman to manage perl libs, just core perl itself. CPAN is used to manage perl libs.
      rm -rf /usr/bin/vendor_perl
      rm -rf /usr/bin/site_perl
      rm -rf /usr/share/perl5/site_perl
-     /usr/bin/perl -MCPAN -e shell
+     sudo /usr/bin/perl -MCPAN -e shell
-    # choose sudo instead of local::lib when prompted
      cd /home/PS1/hef/rt-4.2.3
+    # run make fixdeps in tmux or screen, it takes a _really_ long time
      sudo make fixdeps
+=== Fixdeps shortcomings ===
+The following stuff didn't install nicely due to failed tests, so I forced installed them
+    cpanm -S --force GnuPG::Interface
+    cpanm -S --force DBD::mysql
+=== Plugin Dependencies ===
+    cpanm -S Net::LDAP
+    cpanm -S HTML::Gumbo
+    cpanm -S Encode::Detect::Detector
+[[Category:RT]]