Membership Troubleshooting: Difference between revisions
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Makelemonade (talk | contribs) New page to help people figure out common problems. |
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Some common issues: | Some common issues: | ||
=== I'm a new member and I can't access anything === | |||
Please be sure to attend an open house to get ID checked, these are every Tuesday at 8pm. Email [mailto:info@pumpingstationone.org info@pumpingstationone.org] if you have questions. | |||
=== I reinstated my membership but don't have access to X === | === I reinstated my membership but don't have access to X === | ||
Our systems automation doesn't work as well if you're not a new member. Email info@pumpingstationone.org. | Our systems automation doesn't work as well if you're not a new member. Email [mailto:info@pumpingstationone.org info@pumpingstationone.org]. | ||
=== I can't log into X === | === I can't log into X === | ||
If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email info@pumpingstationone.org for help. | If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email [mailto:info@pumpingstationone.org info@pumpingstationone.org] for help. | ||
=== I lost/need to replace my key fob === | === I lost/need to replace my key fob === | ||
# There is a bucket of fobs by the front door. Grab one, there's a number on it. | # There is a bucket of fobs by the front door. Grab one, there's a number on it. | ||
# Log into [ | # Log into [https://membership.pumpingstationone.org membership.pumpingstationone.org], click on '''Edit Profile''' | ||
# Add the new fob # to the '''RFID Tag''' field. | # Add the new fob # to the '''RFID Tag''' field. | ||
# Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server. | # Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server. | ||
=== Authorizations === | === Authorizations === | ||
The big authorizations are available at [ | The big authorizations are available at [https://canvas.pumpingstationone.org canvas.pumpingstationone.org]. Otherwise search for the specific equipment in this wiki. | ||
=== Payment Issues === | ===Payment Issues and Cancellation=== | ||
You can manage or cancel your membership at https://billing.stripe.com/p/login/cN27vM18zeI35wI9AA using the email you originally registered with. For any membership problems, please email [mailto:info@pumpingstationone.org info@pumpingstationone.org]. | |||
=== ID Checks === | ===ID Checks=== | ||
Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in | Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in Discord. | ||
Latest revision as of 17:48, 12 April 2025
Some common issues:
I'm a new member and I can't access anything
Please be sure to attend an open house to get ID checked, these are every Tuesday at 8pm. Email info@pumpingstationone.org if you have questions.
I reinstated my membership but don't have access to X
Our systems automation doesn't work as well if you're not a new member. Email info@pumpingstationone.org.
I can't log into X
If you're an approved member, you should be able to log into everything you need. (Some computers are limited to authorized users, such as the laser computers or shopbot.) Email info@pumpingstationone.org for help.
I lost/need to replace my key fob
- There is a bucket of fobs by the front door. Grab one, there's a number on it.
- Log into membership.pumpingstationone.org, click on Edit Profile
- Add the new fob # to the RFID Tag field.
- Unfortunately it will take up to 2 hours for the system to load the new fob into the door code server.
Authorizations
The big authorizations are available at canvas.pumpingstationone.org. Otherwise search for the specific equipment in this wiki.
Payment Issues and Cancellation
You can manage or cancel your membership at https://billing.stripe.com/p/login/cN27vM18zeI35wI9AA using the email you originally registered with. For any membership problems, please email info@pumpingstationone.org.
ID Checks
Traditionally ID checks are done Tuesday nights at the member meetings. However, if that doesn't work for you, message #general in Discord.
