PS:One ping not sending emails: Difference between revisions
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Due to a bug in a email template, RT had not been sending out emails when a systems person replied to a ping. | Due to a bug in a email template, RT had not been sending out emails when a systems person replied to a ping. | ||
== Affected | == Affected Requests == | ||
Any request with a number >= 1720, and less than 2222 is likely to have been affected by this bug. | Any request with a number >= 1720, and less than 2222 is likely to have been affected by this bug. | ||
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* [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=9 On Create Notify Ccs] | * [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=9 On Create Notify Ccs] | ||
* [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=10 On Create Notify Other Recipients] | * [https://rt.pumpingstationone.org/Admin/Scrips/Modify.html?id=10 On Create Notify Other Recipients] | ||
== The Repair == | |||
The affected actions have been configured to use a different template, the [https://rt.pumpingstationone.org/Admin/Global/Template.html?Queue=0&Template=10 Correspondence]. New replies are now leaving the system correctly. | |||
[[Category:RT]] | [[Category:RT]] | ||
