Howto Create a RT Queue: Difference between revisions

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RT SuperUser: filling stuff out
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== RT SuperUser ==
== RT SuperUser ==
Get RT Superuser Access. The easiest way to do this is to add your domain user to the rtadmins group, and then relog in RT.
Get RT Superuser Access. The easiest way to do this is to add your domain user to the rtadmins group, and then relog in RT.


== Create the Queue ==
== Create the Queue ==
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== Email ==
== Email ==


* Set the outgoing address for the queue in the Queue Settings.
* Set the outgoing address for the queue in the Queue Settings.
For incomging EMail:
For incomging EMail:


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* To route an email address @pumpingstationone.org, log into admin.google.com for the Pumpingstationone.org domain
* To route an email address @pumpingstationone.org, log into admin.google.com for the Pumpingstationone.org domain
** Add an alias to go to @rt.pumpingstationone.org, usually this is done by adding yet another alias to the info@ account.
** Add an alias to go to @rt.pumpingstationone.org, usually this is done by adding yet another alias to the info@ account.
[[Category:RT]]